Privacy Policy | Sending Stone Studio

Introduction

Welcome to Sending Stone Studio ("we," "our," or "us"). We are committed to protecting your privacy and being transparent about how we collect, use, and share your personal information. This Privacy Policy explains our practices regarding the data we collect through our website at sendingstonestudio.com and our products and services (collectively, the "Services").

By using our Services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Services.

Information We Collect

Information You Provide

Account Information: When you create an account, we collect your email address and any profile information you choose to provide.
Newsletter Subscription: When you subscribe to "Sent by Stone," our newsletter, we collect your email address.
Communications: If you contact us, we collect the information you provide in your message.
User Content: Any content you create, upload, or store using our products (such as worlds, campaigns, or notes in Living Atlas).

Information Collected Automatically

Usage Data: How you interact with our Services, including pages visited, features used, and actions taken.
Device Information: Browser type, operating system, device type, and screen resolution.
Log Data: IP address, access times, and referring URLs.
Cookies: We use cookies and similar technologies to enhance your experience. See our Cookie section below.

How We Use Your Information

We use the information we collect for the following purposes:

Provide Services: To deliver, maintain, and improve our products and services.
Communications: To send you our newsletter (if subscribed), product updates, and respond to your inquiries.
Analytics: To understand how users interact with our Services and improve the user experience.
Security: To detect, prevent, and address technical issues and protect against fraud or abuse.
Legal Compliance: To comply with applicable laws and legal obligations.

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: We work with third-party service providers (such as MailerLite for email, and hosting providers) who process data on our behalf. Read more about MailerLite's privacy practices here.
Legal Requirements: If required by law, court order, or governmental authority.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent: We may share information when you give us explicit permission.

Data Retention

We retain your personal information for as long as necessary to provide our Services and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or legitimate business purposes.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

For All Users

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal information.
Unsubscribe: Opt out of marketing communications at any time by clicking "unsubscribe" in any email or contacting us.

For EU/EEA Residents (GDPR)

Right to data portability
Right to object to processing
Right to restrict processing
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority

For California Residents (CCPA/CPRA)

Right to know what personal information is collected
Right to know whether personal information is sold or disclosed and to whom
Right to say no to the sale of personal information (we do not sell your data)
Right to delete personal information
Right to non-discrimination for exercising your rights

Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and settings
Understand how you use our Services
Improve our Services and user experience
Analyze traffic and trends

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Services.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our Services are not directed to children under the age of 13 (or 16 in the EU/EEA). We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

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